Problem: When trying to Install pcMobile Planning service you get the message “Install Web Service failed with message “Unknown error (0x80005000)”.


  1. From Start menu, open Administrative Tools, Server Manager.

  2. Select Roles and wait for it to populate

  3. Scroll down to Web Server (IIS)

  4. In this section under Management Tools look for IIS 6 Management Compatibility.

  5. If not Installed, then click Add Role Services link and add it.

  6. While there also insure that under Security, Basic Authentication and Windows Authentication are Installed.