When installing pcFinancials/EFP, the process will copy Dimension names to hierarchy names. But hierarchy names with none English characters will give error during excel login window.
When user login excel end, they will get error Error in parsing metadata received from server...
Option 1. If you have already installed, then you need to create new hierarchies for those FinancialSegments/GLDimensions and delete the old ones.
Option 2. If you are going to install, then you can rename the dimensions' names to English characters only. Use Advanced button to change your FinancialSegments/GLDimensions' names.