Excel client with Ribbon / excel add in does not show up after installation on client computer.

When go to Excel -> File -> Options -> Add-Ins -> Manage: COM Add-ins -> Go... -> the Excel client with Ribbon is not ticked and Load Behavior : Unloaded


Solution: You need to re-add the add-in, then its Load Behavior will correctly show as Load at Startup.

  1. Started Office as Administrator (from Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE). It could be in Office14 folder or other folders. So make a search on EXCEL.EXE.
  2. Opened COM Add-Ins and remove Excel client with Ribbon from File -> Options -> Add-Ins -> Manage: COM Add-ins -> Go... -> Remove... button -> tick Excel client with Ribbon.
  3. Re-add the add-in from File -> Options -> Add-Ins -> Manage: COM Add-ins -> Go... -> Add... button -> browse to C:\Users\username\AppData\Roaming\CallistoExcelAddin\callisto64.xll
  4. Restart excel and try (make sure Excel client with Ribbon is ticked and Load Behavior: Load at Startup. Then you can start to login pcFinancials/EFP.