Excel client with Ribbon / excel add in does not show up after installation on client computer.
When go to Excel -> File -> Options -> Add-Ins -> Manage: COM Add-ins -> Go... -> the Excel client with Ribbon is not ticked and Load Behavior : Unloaded.
Solution: You need to re-add the add-in, then its Load Behavior will correctly show as Load at Startup.
- Started Office as Administrator (from Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE). It could be in Office14 folder or other folders. So make a search on EXCEL.EXE.
- Opened COM Add-Ins and remove Excel client with Ribbon from File -> Options -> Add-Ins -> Manage: COM Add-ins -> Go... -> Remove... button -> tick Excel client with Ribbon.
- Re-add the add-in from File -> Options -> Add-Ins -> Manage: COM Add-ins -> Go... -> Add... button -> browse to C:\Users\username\AppData\Roaming\CallistoExcelAddin\callisto64.xll
- Restart excel and try (make sure Excel client with Ribbon is ticked and Load Behavior: Load at Startup. Then you can start to login pcFinancials/EFP.